Return and Exchange Policy for International (USA) Orders
Important: For customers in the United States, returns and exchanges are not accepted. Please review your purchase carefully before placing the order.
1. Returns and Exchanges
For all orders from the United States, returns or exchanges are not applicable. Once purchased, the items are non-returnable and non-exchangeable.
2. Product Condition
Items cannot be returned or exchanged after purchase. We strongly recommend reviewing the product details carefully, including size, color, and features, before making a purchase.
Personal hygiene products and items that come into direct contact with the body (e.g., lingerie, accessories) are not eligible for returns or exchanges.
3. Defective or Faulty Products
If you receive a defective or faulty product, please contact us within 7 days of receipt. We will review the issue and initiate the necessary actions.
You may need to share photos of the defect and a description of the issue with our customer service for prompt resolution.
4. Pre-Purchase and Order Reminder
For international (USA) orders, custom duties and import taxes may apply. These charges are the responsibility of the customer.
Please carefully review all product descriptions and images before making your purchase.
5. Refunds
No refunds will be issued for orders from the United States. However, if a faulty product is reported, a resolution will be provided after evaluation.