Sales Agreement Information

PRELIMINARY INFORMATION ARTICLE 1 SELLER INFORMATION ARTICLE 1.1 – SELLER Trade Name: Miss Burnn Tekstil San.Dış.Tic.Ltd.Şti Address: SANAYİ MAH. YUNUS EMRE SK. NO:24/A GÜNGÖREN/ISTANBUL Phone: 0850 255 17 08 ARTICLE 1.2 – BUYER The person who is a member of the *berfugkiran.com shopping website as a customer. The address and contact information used during membership are considered valid. ARTICLE 2 PRODUCT DESCRIPTION The basic features of the goods or services can be found on the www.berfugkiran.com website. You can examine the product’s basic features throughout the campaign period. The prices listed and announced on the site are the sale prices. The announced prices and promises are valid until updated or changed. The prices announced for a specific period are valid until the specified period ends. The type, quantity, brand/model, color, number, sale price, payment method, and the information at the moment the order is completed will be listed. The shipping cost, if any, will be paid by the BUYER and is non-refundable. ARTICLE 3 GENERAL PROVISIONS 3.1) The BUYER declares that they have read and understood the basic features of the product, the sale price, the payment method, and the delivery information, and they confirm electronically that they are aware of these details. By confirming this Preliminary Information electronically, the BUYER acknowledges receiving the address, basic product characteristics, price including taxes, and payment and delivery information, as required before entering into a distance contract. 3.2) The product will be delivered to the BUYER or the person/entity specified by the BUYER at the address stated, within the time period specified in the website, which shall not exceed the legal 30-day limit based on the distance from the BUYER’s location. 3.3) The SELLER is not responsible for any issues that the cargo company may encounter in delivering the product to the BUYER. 3.4) The SELLER is responsible for delivering the product in solid, complete, and appropriate condition as described in the order, along with any warranty certificates and user manuals if available. 3.5) The SELLER may provide a different product of equal quality and price if the product in the contract becomes impossible to deliver before the contractual obligation is due, provided that the BUYER is informed and gives explicit consent. 3.6) If the delivery of the product becomes impossible, the SELLER will inform the BUYER before the obligation’s due date and refund the total amount to the BUYER within 10 days. 3.7) The delivery of the product requires the electronic confirmation of this Preliminary Information. If the product price is not paid or canceled in bank records, the SELLER is no longer obliged to deliver the product. 3.8) In case of unauthorized or unlawful use of the BUYER’s credit card, resulting in non-payment by the relevant bank or financial institution, the BUYER must return the product within 3 days at their own expense. 3.9) If the product cannot be delivered on time due to force majeure, weather conditions, transportation issues, etc., the SELLER must inform the BUYER. In such cases, the BUYER may cancel the order, accept an equivalent product, or delay the delivery until the hindrance is resolved. If the order is canceled, the amount paid will be refunded within 10 days. ARTICLE 4 RIGHT OF WITHDRAWAL The BUYER has the right to withdraw from the contract without any legal or criminal responsibility and without stating any reason, within 14 (fourteen) days from the delivery of the product to the BUYER or the person/entity specified. For services, the withdrawal period begins on the date the contract is signed. The withdrawal right cannot be used if the consumer gives consent to begin the service before the right expires. The buyer must notify the SELLER in writing via certified mail, fax, or email within the 14-day period to exercise the right of withdrawal. The product must not have been used. Upon exercise of the right to withdraw, the following are required: a) The invoice of the product delivered to the 3rd party or the BUYER (if the product is corporate, an "Invoice for Return" should be submitted). b) Return form. c) The product should be returned with its packaging, accessories, and in unused and undamaged condition. The SELLER must refund the total amount and any documents that may financially bind the BUYER within 10 days of receiving the withdrawal notification. The product must be returned within 20 days. ARTICLE 5 PRODUCTS THAT CANNOT BE WITHDRAWN FROM The following products cannot be returned: Products that are customized or tailored to the BUYER's personal needs. Products that are likely to spoil or have an expiry date, or products whose packaging has been opened, including audio or video recordings, software, and computer consumables. ARTICLE 6 COMPLAINTS AND DISPUTES In the application of this agreement, the Consumer Arbitration Committees or Consumer Courts in the district or city where the BUYER resides or where the product or service was purchased are competent. ARTICLE 7 GOVERNING LAW All terms and conditions of this agreement are governed by Turkish law. ARTICLE 8 JURISDICTION If a dispute arises, the consumer may apply to the Consumer Arbitration Committees or Consumer Courts, depending on the value of the dispute.